How long will it take to receive my refund?
Please allow up to 4-6 weeks to receive the refund after the airline ticket is received. Please note that refunds to a debit card may take longer to process. Check with your financial institution for specific information.

Am I able to view my itinerary online?
Yes. You may view your itinerary from the our home page. Just click on the Link "Travel Tools" or “View My Trip”. We highly recommend that you contact the airline direct at least 72 hours prior to your departure date to verify your flights.

Do I need a transit visa?
All required documents for travel, transit, and entry/exit regarding international borders, are the sole responsibility of the passenger and not the travel agent. It is important that you know your passport, visa, and health requirements, which vary by destination. Make sure you get all the information required, well in advance of your trip. Due to the many different requirements we do not have the information on our web site. We recommend that you contact the embassies of the countries you are visiting.